Detailed comparison across 10 dimensions
Winner: Akita
Akita clearly comes out ahead of Churn360 on Staquest's weighted six-dimension score. Neither lists a free tier. Paid plans start at $399/mo for Churn360 and $49/mo for Akita.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | Churn360 | Akita |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopmentFinTechHealthcareSales & CRM | MarketingDevelopmentHealthcare |
| Categories | customer-successcrm | customer-success |
| Website | Visit | Visit |
Akita
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| Feature | churn360 | akita |
|---|---|---|
| 1-4 Customer Success Managers | ||
| 2 Full Access Users Included | ||
| 10,000 Emails Per Month | ||
| 2 Integrations Included | ||
| 5-9 Customer Success Managers | ||
| 4 Free Read Only Users Included | ||
| 50,000 Emails Per Month | ||
| 4 Full Access Users Included | ||
| Access To All Integrations | ||
| 4 Integrations Included | ||
| Manage Up To 2,000 Customers | ||
| 8 Free Read Only Users Included | ||
| Manage Up To 500 Customers | ||
| Advanced Integrations | ||
| Visual Tagger For 25,000 Contacts | ||
| Custom Integrations Development | ||
| Visual Tagger For 5,000 Contacts | ||
| Dedicated Success Engineer | ||
| End User Teaching Seminars | ||
| Free Onboarding Sessions | ||
| Full Api Access | ||
| Full Data Synchronization |
Showing 22 of 22 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Akita comes out ahead overall, though Churn360 can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Churn360's paid plans start at $399/mo and Akita's start at $49/mo, so Akita is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Akita scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
