Detailed comparison across 10 dimensions
Winner: Akita
Akita clearly comes out ahead of ZapScale on Staquest's weighted six-dimension score. Neither lists a free tier. Paid plans start at $500/mo for ZapScale and $49/mo for Akita.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | ZapScale | Akita |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopmentHealthcare | MarketingDevelopmentHealthcare |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
Akita
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custom
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| Feature | zapscale | akita |
|---|---|---|
| 10 Feature Usage Tracking | ||
| 2 Full Access Users Included | ||
| 2 App Integrations | ||
| 2 Integrations Included | ||
| 3 Customer Campaigns And 2 Surveys | ||
| 4 Free Read Only Users Included | ||
| 3 Years Data Retention | ||
| 4 Full Access Users Included | ||
| 90 Days Data Retention | ||
| 4 Integrations Included | ||
| Automated Upsell Opportunity Creation | ||
| 8 Free Read Only Users Included | ||
| Custom App Integration | ||
| Advanced Integrations | ||
| Custom Kpis And Playbooks | ||
| Custom Integrations Development | ||
| Customer Segmentation | ||
| Dedicated Success Engineer | ||
| Dedicated Spoc | ||
| End User Teaching Seminars | ||
| Everything In Growth | ||
| Free Onboarding Sessions | ||
| Everything In Startup | ||
| Full Api Access | ||
| Pooled Cs | ||
| Full Data Synchronization | ||
| Pre - Built Kpis And Playbooks | ||
| Product Outcome Tracking | ||
| Product Usage Tracking | ||
| Unlimited Campaigns And Surveys |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Akita comes out ahead overall, though ZapScale can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
ZapScale's paid plans start at $500/mo and Akita's start at $49/mo, so Akita is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Akita scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
