Detailed comparison across 10 dimensions
Winner: AlertOps
AlertOps clearly comes out ahead of incident.io on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $19/mo for incident.io and $10/mo for AlertOps.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | incident.io | AlertOps |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | Development | DevelopmentAI & Machine Learning |
| Categories | observability-apmdevops | observability-apm |
| Website | Visit | Visit |
AlertOps
freemium
per user
per user
custom
| Feature | incidentio | alertops |
|---|---|---|
| A Beautiful Status Page | ||
| Advanced Incident Response Automation | ||
| Advanced Access Control | ||
| Alerting | ||
| Advanced Incident Management For Enterprise-Wide Deployment | ||
| Enriched Alerts | ||
| Advanced Insights | ||
| Major Incident Management | ||
| All-In-One Incident Management For Smaller Teams | ||
| On-Call Scheduling | ||
| Customizable Post-Incident Processes | ||
| Online Help | ||
| Designated Customer Success Manager | ||
| Unlimited Api Calls | ||
| Enterprise Grade Security | ||
| Essential Incident Automation | ||
| Live Phone Support | ||
| Multi-Team On-Call And Alerting | ||
| Multiple Environments | ||
| Powerful End-To-End Incident Management For Growing Teams | ||
| Private Incidents And Policies | ||
| Single Team On-Call | ||
| Slack Or Microsoft Teams Native Incident Response | ||
| Supercharged Ai And Automation | ||
| Support Slas |
Showing 25 of 25 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, AlertOps comes out ahead overall, though incident.io can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
incident.io's paid plans start at $19/mo and AlertOps's start at $10/mo, so AlertOps is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both incident.io and AlertOps offer a free tier.
AlertOps scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
