Detailed comparison across 10 dimensions
Winner: AlertOps
AlertOps clearly comes out ahead of PagerDuty on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $25/mo for PagerDuty and $10/mo for AlertOps.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | PagerDuty | AlertOps |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentSaaS & Cloud | DevelopmentAI & Machine Learning |
| Categories | devops | observability-apm |
| Website | Visit | Visit |
AlertOps
freemium
per user
per user
| Feature | pagerduty | alertops |
|---|---|---|
| 1 Escalation Policy | ||
| Advanced Incident Response Automation | ||
| 1 On-Call Schedule | ||
| Alerting | ||
| 100/Month International Phone/Sms Notifications Included | ||
| Enriched Alerts | ||
| 2 Predefined Incident Roles | ||
| Major Incident Management | ||
| 2 Teams | ||
| On-Call Scheduling | ||
| 3 Predefined Incident Types | ||
| Online Help | ||
| 700+ Out-Of-Box Integrations (Monitoring And Chat) | ||
| Unlimited Api Calls | ||
| Advanced Admin Features | ||
| Advanced Itsm Integrations | ||
| Api Calls Included | ||
| Basic Chat Experience (Slack, Microsoft Teams) | ||
| Basic Ticketing Integrations | ||
| Custom Fields | ||
| Email Support | ||
| End-To-End Incident Management For The Entire Lifecycle | ||
| Expanded Set Of Triggers And Actions On Incident Workflows | ||
| External Status Page (Up To 250 Subscribers) | ||
| External Status Page (Up To 500 Subscribers) | ||
| Free Plan Features | ||
| Internal Status Pages | ||
| Major Incident Workflow Template | ||
| More Escalation Policies | ||
| More International Phone/Sms Notifications |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, AlertOps comes out ahead overall, though PagerDuty can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
PagerDuty's paid plans start at $25/mo and AlertOps's start at $10/mo, so AlertOps is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both PagerDuty and AlertOps offer a free tier.
AlertOps scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
