AWS Bedrock Agents vs Salesforce Agentforce

Detailed comparison across 10 dimensions

Winner: Salesforce Agentforce

Salesforce Agentforce clearly comes out ahead of AWS Bedrock Agents on Staquest's weighted six-dimension score. Salesforce Agentforce has a free tier; AWS Bedrock Agents does not. Salesforce Agentforce's paid plans start at $125/mo.

Quick Overview

Overview	AWS Bedrock AgentsManaged AWS service for building and orchestrating AI agents.	Salesforce AgentforceAutonomous AI agents integrated into Salesforce for sales and service.
Type	saas tool	saas tool
Company	Amazon Web Services	Salesforce
Free Tier
Has API
Open Source
Trending	Stable	Stable
Industries	DevelopmentData & AnalyticsCybersecurity & InfoSecSaaS & Cloud	DevelopmentData & AnalyticsSales & CRM
Categories	ai-chatbotai-agents-frameworks	ai-agents-frameworksai-chatbotcrm
Website	Visit	Visit

Dimension Scores

Winners by Dimension

Overall Winner

Salesforce Agentforce

AWS Bedrock Agents: 5.3Salesforce Agentforce: 7.3(+1.9 pts)

Pricing Value

Tie15% weight

AWS Bedrock Agents

8.0

Salesforce Agentforce

7.7

Free Tier

Salesforce Agentforce10% weight

AWS Bedrock Agents

2.0

Salesforce Agentforce

8.0

Scalability

Salesforce Agentforce10% weight

AWS Bedrock Agents

4.8

Salesforce Agentforce

10.0

Integrations

Tie10% weight

AWS Bedrock Agents

8.0

Salesforce Agentforce

8.0

Community

Tie5% weight

AWS Bedrock Agents

3.1

Salesforce Agentforce

3.1

Open Source

Tie5% weight

AWS Bedrock Agents

2.0

Salesforce Agentforce

2.0

Pricing Comparison

AWS Bedrock Agents

Pay-as-you-go–

usage based

No upfront commitments
No minimum fees
Pay for model inference (tokens)
Pay for feature infrastructure usage (Agents, Knowledge Bases, Guardrails)

Salesforce Agentforce

Salesforce Foundations

Free

View pricing

freemium

Agent Builder
Prompt Builder
200,000 Flex Credits
250,000 Data Cloud credits

Consumption-Based (Flex Credits)

View pricing

usage based

Pay-per-action model
20 Flex Credits per action
$500 per 100,000 credits

Conversation-Based

View pricing

usage based

$2 per conversation

Agentforce Add-on

~$125/mo

View pricing

per user

Unmetered Agentforce usage
Available for Sales, Service, and Field Service

Agentforce for Industries

~$150/mo

View pricing

per user

Specialized per-user AI licenses
Designed for Industry Clouds

Agentforce 1 Editions

~$550/mo

View pricing

per user

Unlimited AI agent interactions
1 million Flex Credits per org per year
2.5 million Data Cloud credits per org per year

Feature Comparison

Feature	aws-bedrock-agents	salesforce-agentforce
No Minimum Fees
$2 Per Conversation
No Upfront Commitments
$500 Per 100,000 Credits
Pay For Feature Infrastructure Usage (Agents, Knowledge Bases, Guardrails)
1 Million Flex Credits Per Org Per Year
Pay For Model Inference (Tokens)
2.5 Million Data Cloud Credits Per Org Per Year
20 Flex Credits Per Action
200,000 Flex Credits
250,000 Data Cloud Credits
Agent Builder
Available For Sales, Service, And Field Service
Designed For Industry Clouds
Pay-Per-Action Model
Prompt Builder
Specialized Per-User Ai Licenses
Unlimited Ai Agent Interactions
Unmetered Agentforce Usage

Showing 19 of 19 features

Dashes mean the feature isn't listed in our data. The tool may still support it.

Frequently asked questions

Is AWS Bedrock Agents or Salesforce Agentforce better?

On Staquest's weighted six-dimension scoring, Salesforce Agentforce comes out ahead overall, though AWS Bedrock Agents can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.

Does AWS Bedrock Agents or Salesforce Agentforce have a free tier?

Salesforce Agentforce offers a free tier; AWS Bedrock Agents does not currently list one.

View AWS Bedrock Agents View Salesforce Agentforce