Bitrix24 vs SuiteCRM

Detailed comparison across 10 dimensions

Winner: Bitrix24

Bitrix24 clearly comes out ahead of SuiteCRM on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $61/mo for Bitrix24 and $143/mo for SuiteCRM.

Quick Overview

Overview	Bitrix24All-in-one business suite with CRM and project management.	SuiteCRMThe world's most popular open-source CRM for enterprise customization.
Type	hybrid	saas tool
Company	Bitrix24	SalesAgility
Free Tier
Has API
Open Source
Trending	Stable	Stable
Industries	MarketingData & AnalyticsSales & CRM	MarketingData & AnalyticsSales & CRM
Categories	project-managementcrm	crm
Website	Visit	Visit

Dimension Scores

Winners by Dimension

Overall Winner

Bitrix24

Bitrix24: 7.9SuiteCRM: 6.6(+1.4 pts)

Pricing Value

Bitrix2415% weight

Bitrix24

8.0

SuiteCRM

5.4

Free Tier

Bitrix2410% weight

Bitrix24

8.5

SuiteCRM

8.0

Scalability

Bitrix2410% weight

Bitrix24

10.0

SuiteCRM

7.0

Integrations

Tie10% weight

Bitrix24

8.0

SuiteCRM

8.0

Community

Tie5% weight

Bitrix24

3.0

SuiteCRM

3.0

Open Source

Tie5% weight

Bitrix24

7.0

SuiteCRM

7.0

Pricing Comparison

Bitrix24

Free

freemium

CRM
Tasks and projects
Chat
Calendar
Drive

Basic

~$61/mo

flat

Everything in Free
Task automation
Bitrix24 Sign
Limited VoIP

Standard

~$124/mo

flat

Everything in Basic
Marketing
Online documents
Sales funnel automation

Professional

~$249/mo

flat

Everything in Standard
Sales automation
Robots and triggers
Business process automation

Enterprise

Contact sales

custom

Everything in Professional
Dedicated server architecture
Priority support
Advanced security

SuiteCRM

Community Edition

Free

open source

Core CRM modules
Unlimited users
Full customization
Community support

Starter

~$143/mo

flat

Fully managed hosting
Up to 10 users
5GB storage
Hourly workflow scheduling

Business

~$198/mo

flat

Fully managed hosting
Up to 50 users
40GB storage
Workflow scheduling every 4 minutes

Premium

~$308/mo

flat

Fully managed hosting
Up to 150 users
High performance package

Feature Comparison

Feature	bitrix24	suitecrm
Advanced Security
40Gb Storage
Bitrix24 Sign
5Gb Storage
Business Process Automation
Community Support
Calendar
Core Crm Modules
Chat
Full Customization
Crm
Fully Managed Hosting
Dedicated Server Architecture
High Performance Package
Drive
Hourly Workflow Scheduling
Everything In Basic
Unlimited Users
Everything In Free
Up To 10 Users
Everything In Professional
Up To 150 Users
Everything In Standard
Up To 50 Users
Limited Voip
Workflow Scheduling Every 4 Minutes
Marketing
Online Documents
Priority Support
Robots And Triggers

Showing 30 of 30 features

Dashes mean the feature isn't listed in our data. The tool may still support it.

Frequently asked questions

Is Bitrix24 or SuiteCRM better?

On Staquest's weighted six-dimension scoring, Bitrix24 comes out ahead overall, though SuiteCRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.

Which is cheaper, Bitrix24 or SuiteCRM?

Bitrix24's paid plans start at $61/mo and SuiteCRM's start at $143/mo, so Bitrix24 is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.

Does Bitrix24 or SuiteCRM have a free tier?

Both Bitrix24 and SuiteCRM offer a free tier.

Which is better for pricing value, Bitrix24 or SuiteCRM?

Bitrix24 scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.

View Bitrix24 View SuiteCRM