Bitrix24 vs Vtiger CRM

Detailed comparison across 10 dimensions

Winner: Bitrix24

Bitrix24 clearly comes out ahead of Vtiger CRM on Staquest's weighted six-dimension score. Bitrix24 has a free tier; Vtiger CRM does not. Paid plans start at $61/mo for Bitrix24 and $12/mo for Vtiger CRM.

Quick Overview

Overview	Bitrix24All-in-one business suite with CRM and project management.	Vtiger CRMAll-in-one AI-powered CRM for marketing, sales, and support teams.
Type	hybrid	hybrid
Company	Bitrix24	Vtiger Systems
Free Tier
Has API
Open Source
Trending	Stable	Stable
Industries	MarketingData & AnalyticsSales & CRM	MarketingData & AnalyticsAI & Machine LearningSales & CRM
Categories	project-managementcrm	crm
Website	Visit	Visit

Dimension Scores

Winners by Dimension

Overall Winner

Bitrix24

Bitrix24: 7.8Vtiger CRM: 6.6(+1.2 pts)

Pricing Value

Vtiger CRM15% weight

Bitrix24

7.6

Vtiger CRM

9.5

Free Tier

Bitrix2410% weight

Bitrix24

8.5

Vtiger CRM

2.0

Scalability

Bitrix2410% weight

Bitrix24

10.0

Vtiger CRM

7.0

Integrations

Tie10% weight

Bitrix24

8.0

Vtiger CRM

8.0

Community

Tie5% weight

Bitrix24

3.0

Vtiger CRM

3.1

Open Source

Tie5% weight

Bitrix24

7.0

Vtiger CRM

7.0

Pricing Comparison

Bitrix24

Free

freemium

CRM
Tasks and projects
Chat
Calendar
Drive

Basic

~$61/mo

flat

Everything in Free
Task automation
Bitrix24 Sign
Limited VoIP

Standard

~$124/mo

flat

Everything in Basic
Marketing
Online documents
Sales funnel automation

Professional

~$249/mo

flat

Everything in Standard
Sales automation
Robots and triggers
Business process automation

Enterprise

Contact sales

custom

Everything in Professional
Dedicated server architecture
Priority support
Advanced security

Vtiger CRM

One Growth

~$12/mo

View pricing

per user

Contact, Account & Lead Management
Marketing Campaigns
Help Desk & Customer Portal
Inventory & Invoicing
Reports & Dashboards
AI Capabilities

One Professional

~$30/mo

View pricing

per user

Everything in One Growth
Advanced Sales Automation
Process Designer
Advanced Marketing Automation
Advanced Help Desk Automation
Subscription & Vendor Management
+1 more

One Enterprise

~$42/mo

View pricing

per user

Everything in One Professional
Multi-Currency Support
Contact Engagement Insights
Internal Ticketing
Work Order

One AI

~$50/mo

View pricing

per user

AI-Powered Enterprise CRM

Feature Comparison

Feature	bitrix24	vtiger-crm
Advanced Security
Advanced Help Desk Automation
Bitrix24 Sign
Advanced Marketing Automation
Business Process Automation
Advanced Sales Automation
Calendar
Ai Capabilities
Chat
Ai-Powered Enterprise Crm
Crm
Collaboration & Live Chat
Dedicated Server Architecture
Contact Engagement Insights
Drive
Contact, Account & Lead Management
Everything In Basic
Everything In One Growth
Everything In Free
Everything In One Professional
Everything In Professional
Help Desk & Customer Portal
Everything In Standard
Internal Ticketing
Limited Voip
Inventory & Invoicing
Marketing
Marketing Campaigns
Online Documents
Multi-Currency Support

Showing 30 of 30 features

Dashes mean the feature isn't listed in our data. The tool may still support it.

Frequently asked questions

Is Bitrix24 or Vtiger CRM better?

On Staquest's weighted six-dimension scoring, Bitrix24 comes out ahead overall, though Vtiger CRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.

Which is cheaper, Bitrix24 or Vtiger CRM?

Bitrix24's paid plans start at $61/mo and Vtiger CRM's start at $12/mo, so Vtiger CRM is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.

Does Bitrix24 or Vtiger CRM have a free tier?

Bitrix24 offers a free tier; Vtiger CRM does not currently list one.

Which is better for pricing value, Bitrix24 or Vtiger CRM?

Vtiger CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.

View Bitrix24 View Vtiger CRM