Detailed comparison across 10 dimensions
Winner: Bitrix24
Bitrix24 clearly comes out ahead of Vtiger CRM on Staquest's weighted six-dimension score. Bitrix24 has a free tier; Vtiger CRM does not. Paid plans start at $61/mo for Bitrix24 and $12/mo for Vtiger CRM.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Bitrix24 | Vtiger Systems |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingData & AnalyticsSales & CRM | MarketingData & AnalyticsAI & Machine LearningSales & CRM |
| Categories | project-managementcrm | crm |
| Website | Visit | Visit |
Bitrix24
freemium
flat
flat
flat
custom
per user
per user
per user
| Feature | bitrix24 | vtiger-crm |
|---|---|---|
| Advanced Security | ||
| Advanced Help Desk Automation | ||
| Bitrix24 Sign | ||
| Advanced Marketing Automation | ||
| Business Process Automation | ||
| Advanced Sales Automation | ||
| Calendar | ||
| Ai Capabilities | ||
| Chat | ||
| Ai-Powered Enterprise Crm | ||
| Crm | ||
| Collaboration & Live Chat | ||
| Dedicated Server Architecture | ||
| Contact Engagement Insights | ||
| Drive | ||
| Contact, Account & Lead Management | ||
| Everything In Basic | ||
| Everything In One Growth | ||
| Everything In Free | ||
| Everything In One Professional | ||
| Everything In Professional | ||
| Help Desk & Customer Portal | ||
| Everything In Standard | ||
| Internal Ticketing | ||
| Limited Voip | ||
| Inventory & Invoicing | ||
| Marketing | ||
| Marketing Campaigns | ||
| Online Documents | ||
| Multi-Currency Support |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Bitrix24 comes out ahead overall, though Vtiger CRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Bitrix24's paid plans start at $61/mo and Vtiger CRM's start at $12/mo, so Vtiger CRM is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Bitrix24 offers a free tier; Vtiger CRM does not currently list one.
Vtiger CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
