Detailed comparison across 10 dimensions
Winner: Invoca
Invoca clearly comes out ahead of CallMiner on Staquest's weighted six-dimension score. Neither lists a free tier.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | CallMiner | Invoca |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopmentAI & Machine Learning | MarketingDevelopmentAI & Machine Learning |
| Categories | analyticsai-voice | analyticsai-voice |
| Website | Visit | Visit |
Invoca
custom
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| Feature | callminer | invoca |
|---|---|---|
| Cloud Or Hybrid Deployment | ||
| 100 Custom Signals | ||
| Custom Analytics Modules | ||
| 12,000–120,000 Annual Local Or Toll-Free Numbers | ||
| Integration Support | ||
| 18,000–250,000 Annual Local Or Toll-Free Numbers | ||
| Seat-Based Pricing | ||
| 5 Custom Signals | ||
| Voice And Digital/Text Interaction Analytics | ||
| 50 Custom Signals | ||
| Volume-Based Pricing | ||
| 6,000 Annual Local Or Toll-Free Numbers | ||
| Additional Digital And Social Advertising Integrations | ||
| Advanced Ivr Features | ||
| Advanced Report Access | ||
| Affiliate Marketing Feature Suite | ||
| Api/Webhook Integrations | ||
| Call Recording | ||
| Call Tracking With Dynamic Numbers | ||
| Campaign Syndication/Bundling | ||
| Custom Ivr Building | ||
| Detect Unanswered Calls And Voicemails | ||
| Dozens Of Additional Integrations (Including Adobe Experience Cloud) | ||
| Enhanced Digital Data Capture | ||
| Get Real-Time Alerts On Important Call Moments | ||
| Import Offline Conversions And Revenue | ||
| Includes Everything From Enterprise | ||
| Includes Everything From Pro | ||
| Integrate Using Apis And Webhooks | ||
| Intelligent Data-Driven Call Routing |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Invoca comes out ahead overall, though CallMiner can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
