Detailed comparison across 10 dimensions
Canny and HubSpot Customer Feedback score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $19/mo for Canny and $15/mo for HubSpot Customer Feedback.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Canny | HubSpot |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | MarketingDevelopmentSales & CRM |
| Categories | customer-success | customer-successcrm |
| Website | Visit | Visit |
per user
per user
custom
| Feature | canny | hubspot-customer-feedback |
|---|---|---|
| 100+ Tracked Users | ||
| Advanced Permissions | ||
| 25 Tracked Users | ||
| Automation | ||
| 5,000+ Tracked Users | ||
| Basic Reporting | ||
| Advanced Privacy | ||
| Conversation Routing | ||
| Automatic Feedback Capture | ||
| Custom Reporting | ||
| Content Translations | ||
| Customer Feedback Surveys (Nps, Csat, Ces) | ||
| Crm Integrations | ||
| Email Templates | ||
| Custom Domains | ||
| Everything In Free | ||
| Pm Integrations | ||
| Everything In Professional | ||
| Sso Integrations | ||
| Everything In Starter | ||
| Unlimited Posts | ||
| Knowledge Base | ||
| Live Chat | ||
| Meeting Scheduling | ||
| Playbooks | ||
| Service Analytics | ||
| Shared Inbox | ||
| Sla Management | ||
| Ticketing |
Showing 29 of 29 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Canny's paid plans start at $19/mo and HubSpot Customer Feedback's start at $15/mo, so HubSpot Customer Feedback is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Canny and HubSpot Customer Feedback offer a free tier.
