Detailed comparison across 10 dimensions
Winner: Chanty
Chanty clearly comes out ahead of Crisp on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $3/mo for Chanty and $45/mo for Crisp.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Chanty | Crisp IM SARL |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentMarketingDesign | MarketingDevelopment |
| Categories | communicationproject-managementcollaboration | customer-success |
| Website | Visit | Visit |
Chanty
freemium
per user
custom
freemium
per seat
per seat
| Feature | chanty | crisp |
|---|---|---|
| 24X7 Support Line | ||
| Analytics | ||
| 99.9% Guaranteed Uptime | ||
| Chat Sdks | ||
| Advanced Permissions | ||
| Chat Triggers | ||
| Ai Compatibility | ||
| Contact Form | ||
| Analytics, Intents And Signals | ||
| Custom Email Domain | ||
| Announcements And Critical Comms | ||
| Customer Data Management | ||
| Built-In Task Management | ||
| E-Commerce Integrations | ||
| Calendar And Events | ||
| Internal Search | ||
| Community Support | ||
| Knowledge Base | ||
| Convert Message To A Task | ||
| Mobile Applications | ||
| Custom Capacity In Workload | ||
| Omnichannel Ai Chatbot | ||
| Custom Data Retention Policies | ||
| Omnichannel Inbox | ||
| Customer Success Manager | ||
| Private Notes | ||
| Customizable Data Retention Policies | ||
| Push Notifications | ||
| Customizable Roles And Permissions | ||
| Shared Email Inbox |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Chanty comes out ahead overall, though Crisp can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Chanty's paid plans start at $3/mo and Crisp's start at $45/mo, so Chanty is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Chanty and Crisp offer a free tier.
Chanty scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
