Detailed comparison across 10 dimensions
osTicket and Chaskiq score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $12/mo for osTicket and $150/mo for Chaskiq.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Enhancesoft | Chaskiq |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | MarketingDevelopmentSales & CRM |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
open source
per user
custom
open source
flat
flat
| Feature | osticket | chaskiq |
|---|---|---|
| Community Support | ||
| Access To Latest Plugins | ||
| Customized Solutions | ||
| Agplv3 License | ||
| Daily Backups | ||
| Automation Features | ||
| Dedicated Training | ||
| Configuration On Cloud Providers | ||
| Email & Phone Ongoing Support | ||
| Everything In Standard | ||
| Email Integration | ||
| Expedited Platform Support | ||
| Free Walk-Through Session | ||
| Full Data Control | ||
| Guaranteed Uptime | ||
| Installation & Upgrade Support | ||
| Managed Upgrades & Maintenance | ||
| Live Chat Widget | ||
| No Installation Required | ||
| Monthly Updates Notifications | ||
| Rock-Solid Infrastructure | ||
| Priority Q&A | ||
| Self-Hosted | ||
| Technical Support | ||
| Unified Inbox |
Showing 25 of 25 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
osTicket's paid plans start at $12/mo and Chaskiq's start at $150/mo, so osTicket is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both osTicket and Chaskiq offer a free tier.
osTicket scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
