Detailed comparison across 10 dimensions
Chatwoot and Tawk.to score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | Chatwoot Inc. | tawk.to |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | DevelopmentMarketingAI & Machine Learning |
| Categories | customer-success | customer-successai-chatbot |
| Website | Visit | Visit |
freemium
| Feature | chatwoot | tawkto |
|---|---|---|
| Live Chat | ||
| 1880+ Emoji | ||
| 45+ Languages | ||
| Agent > Agent Messaging | ||
| Agent Alerts | ||
| Aliases | ||
| Attention Bubble | ||
| Automated Translation (Beta) | ||
| Ban/Unban Visitors | ||
| Chat Pages | ||
| Crm | ||
| Custom Tabs | ||
| Departments | ||
| Desktop Notifications | ||
| Detailed Reporting | ||
| Domain Restriction | ||
| Email Ticketing System | ||
| File Transfer | ||
| Geo Ip Tracking | ||
| Group Messaging | ||
| High Load Dashboard | ||
| Hosted Knowledge Base | ||
| In-Chat Payments (Beta) | ||
| Javascript Api | ||
| Live Chat Software | ||
| Mail Notifications | ||
| Message Filtering | ||
| Message Sneak-Peek | ||
| Scheduler | ||
| Screen Sharing |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Both Chatwoot and Tawk.to offer a free tier.
Chatwoot is open source. The feature comparison and dimension scores above cover the full breakdown.
