Detailed comparison across 10 dimensions
Winner: Staircase Ai
Staircase AI clearly comes out ahead of Churn360 on Staquest's weighted six-dimension score. Neither lists a free tier. Churn360's paid plans start at $399/mo.
| Overview | ||
|---|---|---|
| Type | ai tool | hybrid |
| Company | Gainsight | Churn360 |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | Data & AnalyticsMarketingHealthcareAI & Machine Learning | MarketingDevelopmentFinTechHealthcareSales & CRM |
| Categories | analytics | customer-successcrm |
| Website | Visit | Visit |
Staircase Ai
custom
flat
flat
| Feature | staircase-ai | churn360 |
|---|---|---|
| Ai-Powered Customer Intelligence | ||
| 1-4 Customer Success Managers | ||
| Crm/Dashboard Embedding | ||
| 10,000 Emails Per Month | ||
| Enterprise-Grade Security (Soc 2, Iso 27001, Iso 42001) | ||
| 5-9 Customer Success Managers | ||
| Real-Time Sentiment And Risk Signals | ||
| 50,000 Emails Per Month | ||
| Slack/Teams/Email Alerts | ||
| Access To All Integrations | ||
| Manage Up To 2,000 Customers | ||
| Manage Up To 500 Customers | ||
| Visual Tagger For 25,000 Contacts | ||
| Visual Tagger For 5,000 Contacts |
Showing 14 of 14 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Staircase AI comes out ahead overall, though Churn360 can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Staircase AI scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
