Detailed comparison across 10 dimensions
ClientSuccess and Freshdesk Customer Success score closely across Staquest's six weighted dimensions, with no decisive overall winner. Neither lists a free tier.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | ClientSuccess | Freshworks Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopmentFinTech | MarketingDevelopmentHealthcareSales & CRM |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
custom
custom
| Feature | clientsuccess | freshdesk-customer-success |
|---|---|---|
| Advanced Automations | ||
| Automated Workflows | ||
| Client 360 Dashboard | ||
| Customer Health Scores | ||
| Custom Dashboards/Reports | ||
| Email Campaigns | ||
| Customer Goal/Kbo Tracking | ||
| Goal And Task Management | ||
| Customer Portal | ||
| Proactive Alerts | ||
| Everything In Growth | ||
| Reporting And Analytics | ||
| Everything In Startup | ||
| Health Scoring | ||
| Integration Library | ||
| Playbooks |
Showing 16 of 16 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
