Close vs Freshsales

Detailed comparison across 10 dimensions

Winner: Freshsales

Freshsales clearly comes out ahead of Close on Staquest's weighted six-dimension score. Freshsales has a free tier; Close does not. Paid plans start at $19/mo for Close and $18/mo for Freshsales.

Quick Overview

Overview	CloseA high-velocity sales CRM with integrated communication tools.	FreshsalesAI-powered sales CRM with built-in phone, email, and lead scoring.
Type	hybrid	hybrid
Company	Close.com	Freshworks
Free Tier
Has API
Open Source
Learning Curve	-	-
Integration	-	-
Trending	Stable	Stable
GitHub Stars	-	-
Industries	MarketingData & AnalyticsSales & CRM	MarketingData & AnalyticsAI & Machine LearningSales & CRM
Categories	crm	crm
Website	Visit	Visit

Dimension Scores

Winners by Dimension

Overall Winner

Freshsales

Close: 5.1Freshsales: 6.1(+9.6 pts)

Pricing Value

Tie15% weight

8.7

Freshsales

8.8

Features

Tie15% weight

3.0

Freshsales

3.0

Free Tier

Freshsales10% weight

2.0

Freshsales

8.5

Ease of Use

Tie10% weight

5.0

Freshsales

5.0

Scalability

Freshsales10% weight

7.0

Freshsales

10.0

Integrations

Tie10% weight

8.0

Freshsales

8.0

API Quality

Tie10% weight

6.0

Freshsales

6.0

Momentum

Tie10% weight

3.0

Freshsales

3.0

Community

Tie5% weight

3.0

Freshsales

3.0

Open Source

Tie5% weight

2.0

Freshsales

2.0

Pricing Comparison

Close

Solo

$19/mo

View pricing

per seat

Unlimited contacts & leads
Multiple pipelines
Advanced lead & activity filters
Built-in forms, email, calling & SMS
Centralized inbox & task lists
CHLOE IS FREE IN BETA

Essentials

$49/mo

View pricing

per seat

Unlimited contacts & leads
Multiple pipelines
Advanced lead & activity filters
Built-in forms, email, calling & SMS
Centralized inbox & task lists
CHLOE IS FREE IN BETA

Growth

$109/mo

View pricing

per seat

Everything in Essentials
Automated workflows
Power Dialer
AI Email Assistant
Custom Activities
CHLOE IS FREE IN BETA

Scale

$149/mo

View pricing

per seat

Everything in Growth
Role-based access & permissions
Lead visibility rules
Predictive Dialer
Unlimited call recording

Freshsales

Free

freemium

Contact and account management
Built-in phone
Email
Mobile app
24x5 support

Growth

~$18/mo

per user

Everything in Free
Visual sales pipeline
Workflow automation
AI-powered contact scoring
Sales sequences

Pro

~$47/mo

per user

Everything in Growth
Multiple sales pipelines
Time-based workflows
Custom reports
Sales forecasting

Enterprise

~$83/mo

per user

Everything in Pro
Custom modules
AI-based forecasting insights
Audit logs
Dedicated account management

Feature Comparison

Feature	close	freshsales
Everything In Growth
Advanced Lead & Activity Filters
24X5 Support
Ai Email Assistant
Ai-Based Forecasting Insights
Automated Workflows
Ai-Powered Contact Scoring
Built-In Forms, Email, Calling & Sms
Audit Logs
Centralized Inbox & Task Lists
Built-In Phone
Chloe Is Free In Beta
Contact And Account Management
Custom Activities
Custom Modules
Everything In Essentials
Custom Reports
Lead Visibility Rules
Dedicated Account Management
Multiple Pipelines
Email
Power Dialer
Everything In Free
Predictive Dialer
Everything In Pro
Role-Based Access & Permissions
Mobile App
Unlimited Call Recording
Multiple Sales Pipelines
Unlimited Contacts & Leads

Showing 30 of 30 features

Dashes mean the feature isn't listed in our data. The tool may still support it.

Frequently asked questions

Is Close or Freshsales better?

On Staquest's weighted six-dimension scoring, Freshsales comes out ahead overall, though Close can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.

Which is cheaper, Close or Freshsales?

Close's paid plans start at $19/mo and Freshsales's start at $18/mo, so Freshsales is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.

Does Close or Freshsales have a free tier?

Freshsales offers a free tier; Close does not currently list one.

View Close View Freshsales