Detailed comparison across 10 dimensions
Winner: Cognigy
Cognigy clearly comes out ahead of Drift (Salesloft) on Staquest's weighted six-dimension score. Neither lists a free tier. Drift (Salesloft)'s paid plans start at $2500/mo.
| Overview | ||
|---|---|---|
| Type | ai tool | ai tool |
| Company | Salesloft | Cognigy |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingAI & Machine LearningSales & CRM | MarketingDevelopmentAI & Machine LearningSales & CRM |
| Categories | ai-customer-servicemarketing-toolsai-chatbot | ai-customer-serviceai-chatbotcrm |
| Website | Visit | Visit |
Cognigy
custom
custom
custom
custom
| Feature | drift-ai | cognigy |
|---|---|---|
| 24/7 Customer Support | ||
| Ai Agent Studio | ||
| A/B Testing | ||
| Conversational Ai Platform | ||
| Advanced Routing | ||
| Custom Integrations | ||
| Ai-Powered Chatbots | ||
| Dedicated Support And Slas | ||
| Audiences | ||
| Enterprise-Grade Security And Compliance | ||
| Conversational Landing Pages | ||
| Omnichannel Support | ||
| Custom Chatbots | ||
| Custom Rbac | ||
| Dedicated Csm | ||
| Drift Intel | ||
| Everything In Advanced | ||
| Everything In Premium | ||
| Fastlane | ||
| Flex Routing | ||
| Live Chat | ||
| Meetings | ||
| Real-Time Notifications | ||
| Workspaces |
Showing 24 of 24 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Cognigy comes out ahead overall, though Drift (Salesloft) can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Cognigy scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
