Detailed comparison across 10 dimensions
Winner: DevRev
DevRev clearly comes out ahead of Common Room on Staquest's weighted six-dimension score. DevRev has a free tier; Common Room does not. Paid plans start at $19.99/mo for DevRev and $1700/mo for Common Room.
| Overview | ||
|---|---|---|
| Type | ai tool | ai tool |
| Company | DevRev Inc. | Common Room |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | MarketingDevelopmentHealthcare |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
DevRev
per user
custom
flat
custom
custom
| Feature | devrev | common-room |
|---|---|---|
| Access To Platform | ||
| 2 Seats Included | ||
| Advanced Support Requirements | ||
| 200K Contacts Included | ||
| Ai-Driven Support Deflection | ||
| 5 Seats Included | ||
| Automation And Workflows | ||
| Comprehensive Integrations | ||
| Basic Ticketing | ||
| Dedicated Support | ||
| Enterprise Scale And Flexibility | ||
| Select Integrations | ||
| Full-Featured Customer Support And Engagement Platform | ||
| Ticketed Support | ||
| Up To 10 Users | ||
| Unlimited Alerts, Workflows And Segments | ||
| Up To 10 Seats | ||
| Up To 100K Contacts | ||
| Up To 35K Contacts |
Showing 19 of 19 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, DevRev comes out ahead overall, though Common Room can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
DevRev's paid plans start at $19.99/mo and Common Room's start at $1700/mo, so DevRev is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
DevRev offers a free tier; Common Room does not currently list one.
DevRev scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
