Detailed comparison across 10 dimensions
Winner: Staircase AI
Staircase AI clearly comes out ahead of Common Room on Staquest's weighted six-dimension score. Neither lists a free tier. Common Room's paid plans start at $1700/mo.
| Overview | ||
|---|---|---|
| Type | ai tool | ai tool |
| Company | Gainsight | Common Room |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | Data & AnalyticsMarketingHealthcareAI & Machine Learning | MarketingDevelopmentHealthcare |
| Categories | analytics | customer-success |
| Website | Visit | Visit |
Staircase AI
custom
flat
custom
custom
| Feature | staircase-ai | common-room |
|---|---|---|
| Ai-Powered Customer Intelligence | ||
| 2 Seats Included | ||
| Crm/Dashboard Embedding | ||
| 200K Contacts Included | ||
| Enterprise-Grade Security (Soc 2, Iso 27001, Iso 42001) | ||
| 5 Seats Included | ||
| Real-Time Sentiment And Risk Signals | ||
| Comprehensive Integrations | ||
| Slack/Teams/Email Alerts | ||
| Dedicated Support | ||
| Select Integrations | ||
| Ticketed Support | ||
| Unlimited Alerts, Workflows And Segments | ||
| Up To 10 Seats | ||
| Up To 100K Contacts | ||
| Up To 35K Contacts |
Showing 16 of 16 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Staircase AI comes out ahead overall, though Common Room can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Staircase AI scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
