Detailed comparison across 10 dimensions
Front and Crisp score closely across Staquest's six weighted dimensions, with no decisive overall winner. Crisp has a free tier; Front does not. Paid plans start at $25/mo for Front and $45/mo for Crisp.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | FrontApp, Inc. | Crisp IM SARL |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | MarketingDevelopment |
| Categories | customer-successcollaboration | customer-success |
| Website | Visit | Visit |
per seat
per seat
per seat
freemium
per seat
per seat
| Feature | front | crisp |
|---|---|---|
| Advanced Analytics | ||
| Analytics | ||
| Ai Add-Ons Available | ||
| Chat Sdks | ||
| Ai Copilot Included | ||
| Chat Triggers | ||
| Ai Topics | ||
| Contact Form | ||
| Basic Analytics | ||
| Custom Email Domain | ||
| Csat Included | ||
| Customer Data Management | ||
| Custom Roles And Permissions | ||
| E-Commerce Integrations | ||
| Macros | ||
| Internal Search | ||
| Multi-Language Knowledge Base | ||
| Knowledge Base | ||
| Multiple Workspaces | ||
| Mobile Applications | ||
| No-Code Public Knowledge Base | ||
| Omnichannel Ai Chatbot | ||
| Omnichannel (Email, Sms, Social, Etc.) | ||
| Omnichannel Inbox | ||
| Qa Included | ||
| Private Notes | ||
| Scim | ||
| Push Notifications | ||
| Shared Inbox And Ticketing | ||
| Shared Email Inbox |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Front's paid plans start at $25/mo and Crisp's start at $45/mo, so Front is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Crisp offers a free tier; Front does not currently list one.
Front scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
