Detailed comparison across 10 dimensions
LiveAgent and Crisp score closely across Staquest's six weighted dimensions, with no decisive overall winner. Crisp has a free tier; LiveAgent does not. Paid plans start at $15/mo for LiveAgent and $45/mo for Crisp.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | Quality Unit, s.r.o. | Crisp IM SARL |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | MarketingDevelopment |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
per user
per user
per user
per user
freemium
per seat
per seat
| Feature | liveagent | crisp |
|---|---|---|
| Agent Ratings | ||
| Analytics | ||
| Ai Answer Assistant | ||
| Chat Sdks | ||
| Ai Chatbot | ||
| Chat Triggers | ||
| Almost Unlimited | ||
| Contact Form | ||
| Assisted Channels Integration | ||
| Custom Email Domain | ||
| Audit Log | ||
| Customer Data Management | ||
| Automation Rules | ||
| E-Commerce Integrations | ||
| Branding | ||
| Internal Search | ||
| Call Center & Ivr | ||
| Knowledge Base | ||
| Contact Forms | ||
| Mobile Applications | ||
| Custom Roles | ||
| Omnichannel Ai Chatbot | ||
| Customer Portal | ||
| Omnichannel Inbox | ||
| Dedicated Account Manager | ||
| Private Notes | ||
| Everything In Large Plan | ||
| Push Notifications | ||
| Everything In Medium Plan | ||
| Shared Email Inbox |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
LiveAgent's paid plans start at $15/mo and Crisp's start at $45/mo, so LiveAgent is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Crisp offers a free tier; LiveAgent does not currently list one.
LiveAgent scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
