Detailed comparison across 10 dimensions
Winner: Crisp
Crisp clearly comes out ahead of Re:amaze on Staquest's weighted six-dimension score. Crisp has a free tier; Re:amaze does not. Paid plans start at $45/mo for Crisp and $29/mo for Re:amaze.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Crisp IM SARL | Reamaze (GoDaddy) |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | MarketingDevelopmentE-Commerce |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
Crisp
freemium
per seat
per seat
per user
per user
per user
| Feature | crisp | reamaze |
|---|---|---|
| Analytics | ||
| Advanced Reporting | ||
| Chat Sdks | ||
| All Of The Features In Basic | ||
| Chat Triggers | ||
| All Of The Features In Pro | ||
| Contact Form | ||
| Basic Reporting | ||
| Custom Email Domain | ||
| Chatbots | ||
| Customer Data Management | ||
| Cues (Proactive Messages) | ||
| E-Commerce Integrations | ||
| Custom Hosted Domain | ||
| Internal Search | ||
| Customer Intents | ||
| Knowledge Base | ||
| Customer Satisfaction Ratings | ||
| Mobile Applications | ||
| Customizable Email Appearance | ||
| Omnichannel Ai Chatbot | ||
| Customizable Staff Roles | ||
| Omnichannel Inbox | ||
| Departments (Staff Groups) | ||
| Private Notes | ||
| Faq Article Edit History | ||
| Push Notifications | ||
| In-Chat Video Calls | ||
| Shared Email Inbox | ||
| Live Chat |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Crisp comes out ahead overall, though Re:amaze can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Crisp's paid plans start at $45/mo and Re:amaze's start at $29/mo, so Re:amaze is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Crisp offers a free tier; Re:amaze does not currently list one.
Re:amaze scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
