Detailed comparison across 10 dimensions
Winner: Customer.io
Customer.io clearly comes out ahead of Skio on Staquest's weighted six-dimension score. Neither lists a free tier. Paid plans start at $100/mo for Customer.io and $599/mo for Skio.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | - | Skio |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | moderate | - |
| Integration | medium | - |
| Trending | Stable | Stable |
| Industries | MarketingAI & Machine Learning | E-CommerceMarketing |
| Categories | marketing-toolsemail-marketing | e-commerce |
| Website | Visit | Visit |
Customer.io
usage based
usage based
custom
flat
custom
| Feature | customerio | skio |
|---|---|---|
| 1 Million Emails Per Month | ||
| Advanced Build-A-Box | ||
| 10 Object Types | ||
| Advanced Volume Discounting | ||
| 2 Object Types | ||
| Available For High-Volume Or Unique Business Models | ||
| 5K Profiles | ||
| Beautiful, No-Code Customer Portal | ||
| 90-Day Onboarding Support | ||
| Comprehensive Migration | ||
| Ai Agent With Core Execution Skills | ||
| Custom Development | ||
| Audit Logging & Data Governance | ||
| Dedicated Merchant Success Manager | ||
| Basic Data Integrations | ||
| Direct Input On The Product Roadmap | ||
| Custom Agent Limits + Execution Skills | ||
| Early Access To Beta Features | ||
| Custom Email Volume & Pricing | ||
| Emergency Support | ||
| Custom Profile Volume & Pricing | ||
| Full Analytics Suite With Advanced Segmentation | ||
| Daily Routines (Scheduled Tasks) | ||
| Granular User Permissions | ||
| Dedicated Customer Success Manager | ||
| Journeys (Lifecycle Automation) | ||
| Dedicated Hardware | ||
| Markets Support + Ai Translations | ||
| Dedicated Technical Implementation Specialist | ||
| Multi-Step Cancel Flow Builder |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Customer.io comes out ahead overall, though Skio can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Customer.io's paid plans start at $100/mo and Skio's start at $599/mo, so Customer.io is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Customer.io scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
