Detailed comparison across 10 dimensions
DevRev and Essense.io score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $19.99/mo for DevRev and $29/mo for Essense.io.
| Overview | ||
|---|---|---|
| Type | ai tool | ai tool |
| Company | DevRev Inc. | Essense.io |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | Data & AnalyticsDevelopmentAI & Machine Learning |
| Categories | customer-success | ai-research |
| Website | Visit | Visit |
per user
custom
flat
flat
custom
| Feature | devrev | essenseio |
|---|---|---|
| Access To Platform | ||
| 10,000 Feedback Pieces/Month | ||
| Advanced Support Requirements | ||
| 100,000 Feedback Pieces/Month | ||
| Ai-Driven Support Deflection | ||
| 25 Data Sources | ||
| Automation And Workflows | ||
| 5 Data Sources | ||
| Basic Ticketing | ||
| 5,000 Insight Questions/Month | ||
| Enterprise Scale And Flexibility | ||
| 500 Insight Questions/Month | ||
| Full-Featured Customer Support And Engagement Platform | ||
| Advanced Analytics And Reporting | ||
| Up To 10 Users | ||
| Custom Data Integrations | ||
| Custom Limits On Data Sources And Feedback Analyses | ||
| Dedicated Account Executive For Support | ||
| Email And Slack Customer Support | ||
| Email Customer Support | ||
| Unlimited Team Members |
Showing 21 of 21 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
DevRev's paid plans start at $19.99/mo and Essense.io's start at $29/mo, so DevRev is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both DevRev and Essense.io offer a free tier.
DevRev scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
