Detailed comparison across 10 dimensions
Winner: DevRev
DevRev clearly comes out ahead of OpsLevel on Staquest's weighted six-dimension score. DevRev has a free tier; OpsLevel does not. DevRev's paid plans start at $19.99/mo.
| Overview | ||
|---|---|---|
| Type | ai tool | ai tool |
| Company | DevRev Inc. | OpsLevel |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | DevelopmentHealthcareSaaS & Cloud |
| Categories | customer-success | developer-tools |
| Website | Visit | Visit |
DevRev
per user
custom
custom
| Feature | devrev | opslevel |
|---|---|---|
| Access To Platform | ||
| Checks (Repo, Package Version, Custom) | ||
| Advanced Support Requirements | ||
| Customizable Ui | ||
| Ai-Driven Support Deflection | ||
| Integrations (Turnkey, Push-And-Pull, Custom) | ||
| Automation And Workflows | ||
| Maturity/Health Tracking (Scorecards, Global Rubrics, Campaigns) | ||
| Basic Ticketing | ||
| Self-Service Actions | ||
| Enterprise Scale And Flexibility | ||
| Software Catalog (Ai-Powered Engine, Ai-Generated Descriptions, Automated Enrichment) | ||
| Full-Featured Customer Support And Engagement Platform | ||
| Up To 10 Users |
Showing 14 of 14 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, DevRev comes out ahead overall, though OpsLevel can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
DevRev offers a free tier; OpsLevel does not currently list one.
OpsLevel scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
