Detailed comparison across 10 dimensions
Winner: Otter.ai
Otter.ai clearly comes out ahead of Dialpad Meetings on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $15/mo for Dialpad Meetings and $16.99/mo for Otter.ai.
| Overview | ||
|---|---|---|
| Type | ai tool | ai tool |
| Company | Dialpad | Otter.ai |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentMarketingAI & Machine Learning | DevelopmentMarketingDesignAI & Machine Learning |
| Categories | video-conferencing | communicationproject-management |
| Website | Visit | Visit |
Otter.ai
freemium
per user
freemium
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per user
custom
| Feature | dialpad-meetings | otterai |
|---|---|---|
| 10 Participants Max | ||
| Advanced Ai Workflows | ||
| 150 Participants | ||
| Advanced Meeting Templates | ||
| 45-Minute Meeting Duration | ||
| Advanced Search, Export & Playback | ||
| 5-Hour Meeting Duration | ||
| Ai Chat With Gmail, Google Drive, Notion, Jira | ||
| Action Items | ||
| Ai Chat Within And Across Meetings | ||
| Ai Transcription | ||
| Ai Meeting Workflows | ||
| Custom Hold Music | ||
| Audio Recording Playback | ||
| Post-Meeting Summaries | ||
| Custom Ai Workflows | ||
| Screen Sharing | ||
| Custom Integrations (Crm, Dialers) | ||
| Unlimited Call Recordings | ||
| Customer Success Program | ||
| Enhanced Admin Features: Activity Logs, Usage Analytics, And More | ||
| Enterprise-Grade Security & Controls | ||
| Hipaa Compliance (Add-On) | ||
| Ios And Android Apps | ||
| Join 3 Concurrent Meetings | ||
| Live Transcription | ||
| Multi-Language Support | ||
| Otter Api & Webhooks | ||
| Otter Mcp Server | ||
| Otter Sales Notetaker |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Otter.ai comes out ahead overall, though Dialpad Meetings can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Dialpad Meetings's paid plans start at $15/mo and Otter.ai's start at $16.99/mo, so Dialpad Meetings is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Dialpad Meetings and Otter.ai offer a free tier.
Dialpad Meetings scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
