Detailed comparison across 10 dimensions
Winner: New Relic
New Relic clearly comes out ahead of Dynatrace on Staquest's weighted six-dimension score. New Relic has a free tier; Dynatrace does not. Dynatrace's paid plans start at $1.40/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | New Relic | Dynatrace |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentAI & Machine LearningSaaS & Cloud | DevelopmentCybersecurity & InfoSecSaaS & Cloud |
| Categories | devopserror-monitoringai-chatbot | error-monitoringdevops |
| Website | Visit | Visit |
New Relic
freemium
usage based
usage based
custom
usage based
usage based
usage based
usage based
usage based
| Feature | new-relic | dynatrace |
|---|---|---|
| 1-Hour Critical Initial Support Response Sla | ||
| 10 Days Of Trace Data Retention, Extendable To 10 Years | ||
| 100 Gb/Month Data Ingest | ||
| Apm | ||
| 2 Business Days Support Response Sla | ||
| Automated Root Cause Analysis For E2E Transactions | ||
| 2-Hour Critical Initial Support Response Sla | ||
| Basic Host Health Indicators | ||
| 5 Full Platform Users | ||
| Code-Level Profiling | ||
| Access To 50+ Capabilities | ||
| Correlation Of Logs In Context Of Hosts, Cloud Services, Databases, Network | ||
| Automatic Logs Obfuscation | ||
| Custom Metrics For Extensibility | ||
| Data Plus Eligibility | ||
| Everything Included In Foundation & Discovery | ||
| Fedramp Moderate And Hipaa Eligibility | ||
| Everything Included In Infrastructure Monitoring | ||
| One Free Full Platform User | ||
| Filesystem Monitoring (Ex: Disk Usage) | ||
| Optional Full Consumption Pricing | ||
| Health Views And Explorative Analysis With Data In Context | ||
| Priority Ticket Routing | ||
| Host And Process Topology Detection | ||
| Saml Single Sign-On | ||
| Integration With Visual Studio Code And Jetbrains | ||
| Ticketed Support | ||
| Kubernetes Metrics And Events: Cpu, Memory, Network, And More | ||
| Unlimited Basic Users | ||
| Kubernetes Platform Monitoring |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, New Relic comes out ahead overall, though Dynatrace can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
New Relic offers a free tier; Dynatrace does not currently list one.
Dynatrace scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
