Detailed comparison across 10 dimensions
Winner: New Relic
New Relic clearly comes out ahead of Elastic APM on Staquest's weighted six-dimension score. New Relic has a free tier; Elastic APM does not.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Elastic | New Relic |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentSaaS & Cloud | DevelopmentAI & Machine LearningSaaS & Cloud |
| Categories | observability-apm | devopserror-monitoringai-chatbot |
| Website | Visit | Visit |
New Relic
usage based
usage based
usage based
usage based
freemium
usage based
usage based
custom
| Feature | elastic-apm | new-relic |
|---|---|---|
| Advanced Elastic Stack Security | ||
| 1-Hour Critical Initial Support Response Sla | ||
| Advanced Observability Features (E.G., Service Maps, Slos) | ||
| 100 Gb/Month Data Ingest | ||
| Advanced Reporting | ||
| 2 Business Days Support Response Sla | ||
| Advanced Workflow Automation | ||
| 2-Hour Critical Initial Support Response Sla | ||
| Ai Assistant | ||
| 5 Full Platform Users | ||
| Alerting | ||
| Access To 50+ Capabilities | ||
| Basic Apm | ||
| Automatic Logs Obfuscation | ||
| Basic Security | ||
| Data Plus Eligibility | ||
| Core Elastic Stack Features | ||
| Fedramp Moderate And Hipaa Eligibility | ||
| Cross-Cluster Replication | ||
| One Free Full Platform User | ||
| Elastic Maps Server | ||
| Optional Full Consumption Pricing | ||
| Enhanced Security Workflows | ||
| Priority Ticket Routing | ||
| Everything In Gold | ||
| Saml Single Sign-On | ||
| Everything In Platinum | ||
| Ticketed Support | ||
| Everything In Standard | ||
| Unlimited Basic Users |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, New Relic comes out ahead overall, though Elastic APM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
New Relic offers a free tier; Elastic APM does not currently list one.
Elastic APM is open source. The feature comparison and dimension scores above cover the full breakdown.
