Detailed comparison across 10 dimensions
Winner: New Relic
New Relic clearly comes out ahead of Elastic Observability on Staquest's weighted six-dimension score. New Relic has a free tier; Elastic Observability does not. Elastic Observability's paid plans start at $99/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Elastic | New Relic |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentEducation & EdTechAI & Machine LearningSaaS & Cloud | DevelopmentAI & Machine LearningSaaS & Cloud |
| Categories | observability-apm | devopserror-monitoringai-chatbot |
| Website | Visit | Visit |
New Relic
flat
flat
flat
flat
usage based
custom
freemium
usage based
usage based
custom
| Feature | elastic-observability | new-relic |
|---|---|---|
| Advanced Elastic Stack Security Features | ||
| 1-Hour Critical Initial Support Response Sla | ||
| Apps For Apm, Logging, And Metrics | ||
| 100 Gb/Month Data Ingest | ||
| Complete Data Sovereignty | ||
| 2 Business Days Support Response Sla | ||
| Complete Project Tier Includes Ai-Assisted Pipelines, Parsing, And Machine Learning | ||
| 2-Hour Critical Initial Support Response Sla | ||
| Cross-Cluster Replication | ||
| 5 Full Platform Users | ||
| Cross-Cluster Search Es|Ql | ||
| Access To 50+ Capabilities | ||
| Custom Control Over Cluster Capacity And Versions | ||
| Automatic Logs Obfuscation | ||
| Distributed Elasticsearch Platform | ||
| Data Plus Eligibility | ||
| Egress: 50 Gb Free, Then $0.05 Per Gb Transferred Per Month | ||
| Fedramp Moderate And Hipaa Eligibility | ||
| Elastic Ai Assistant | ||
| One Free Full Platform User | ||
| Elastic Maps Server | ||
| Optional Full Consumption Pricing | ||
| Elastic Workflows | ||
| Priority Ticket Routing | ||
| Es|Ql | ||
| Saml Single Sign-On | ||
| Everything In Gold | ||
| Ticketed Support | ||
| Everything In Platinum | ||
| Unlimited Basic Users |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, New Relic comes out ahead overall, though Elastic Observability can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
New Relic offers a free tier; Elastic Observability does not currently list one.
New Relic scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
