Detailed comparison across 10 dimensions
Winner: New Relic Browser
New Relic Browser clearly comes out ahead of Elastic RUM on Staquest's weighted six-dimension score. New Relic Browser has a free tier; Elastic RUM does not. New Relic Browser's paid plans start at $10/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | Elastic | New Relic |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentSaaS & Cloud | DevelopmentSaaS & Cloud |
| Categories | observability-apm | observability-apm |
| Website | Visit | Visit |
New Relic Browser
usage based
freemium
per user
custom
| Feature | elastic-rum | new-relic-browser |
|---|---|---|
| Alerting | ||
| 1 Full Platform User | ||
| Distributed Tracing | ||
| 1-Hour Critical Sla | ||
| Machine Learning For Anomaly Detection | ||
| 100 Gb/Month Free Data Ingest | ||
| Real User Monitoring (Rum) | ||
| 2-Hour Critical Sla | ||
| Service Maps | ||
| Access To 50+ Capabilities Including Browser Monitoring | ||
| Unified Analysis | ||
| Everything In Free | ||
| Everything In Pro | ||
| Everything In Standard | ||
| Fedramp And Hipaa Eligibility | ||
| Priority Support | ||
| Priority Ticket Routing | ||
| Ticketed Support | ||
| Unlimited Basic Users | ||
| Unlimited Full Platform Users | ||
| Up To 5 Full Platform Users |
Showing 21 of 21 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, New Relic Browser comes out ahead overall, though Elastic RUM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
New Relic Browser offers a free tier; Elastic RUM does not currently list one.
New Relic Browser scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
Elastic RUM is open source. The feature comparison and dimension scores above cover the full breakdown.
