Detailed comparison across 10 dimensions
Formbricks and HubSpot Customer Feedback score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. HubSpot Customer Feedback's paid plans start at $15/mo.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Formbricks GmbH | HubSpot |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | MarketingDevelopmentSales & CRM |
| Categories | customer-success | customer-successcrm |
| Website | Visit | Visit |
open source
custom
per user
per user
custom
| Feature | formbricks | hubspot-customer-feedback |
|---|---|---|
| Everything In Free | ||
| All Integrations | ||
| Advanced Permissions | ||
| All Question Types | ||
| Automation | ||
| Attribute-Based Segmentation | ||
| Basic Reporting | ||
| Conditional Logic | ||
| Conversation Routing | ||
| Contact & Segment Management | ||
| Custom Reporting | ||
| Custom Webhooks | ||
| Customer Feedback Surveys (Nps, Csat, Ces) | ||
| Email Follow-Ups | ||
| Email Templates | ||
| File Uploads | ||
| Everything In Professional | ||
| Hidden Fields | ||
| Everything In Starter | ||
| Hide Formbricks Branding | ||
| Knowledge Base | ||
| Hosted In Frankfurt | ||
| Live Chat | ||
| In-Product Surveys | ||
| Meeting Scheduling | ||
| Ios & Android Sdks | ||
| Playbooks | ||
| Link-Based Surveys | ||
| Service Analytics | ||
| Multi-Language Surveys |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Both Formbricks and HubSpot Customer Feedback offer a free tier.
HubSpot Customer Feedback scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
Formbricks is open source. The feature comparison and dimension scores above cover the full breakdown.
