Detailed comparison across 10 dimensions
Spiceworks Cloud Help Desk and FreeScout score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Spiceworks | FreeScout |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | MarketingDevelopment |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
freemium
open source
| Feature | spiceworks-cloud-help-desk | freescout |
|---|---|---|
| Unlimited Tickets | ||
| Asset Management | ||
| Mobile-Friendly | ||
| Community Support | ||
| Self-Hosted | ||
| Email Integration | ||
| Unlimited Mailboxes | ||
| Incident Tracking | ||
| Unlimited Support Agents | ||
| Mobile Apps | ||
| Self-Service Portal | ||
| Unlimited Technicians |
Showing 12 of 12 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Both Spiceworks Cloud Help Desk and FreeScout offer a free tier.
FreeScout is open source. The feature comparison and dimension scores above cover the full breakdown.
