Detailed comparison across 10 dimensions
Winner: Freshsales
Freshsales clearly comes out ahead of Kommo on Staquest's weighted six-dimension score. Freshsales has a free tier; Kommo does not. Paid plans start at $18/mo for Freshsales and $15/mo for Kommo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Freshworks | Kommo |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingData & AnalyticsAI & Machine LearningSales & CRM | MarketingData & AnalyticsHR & RecruitingSales & CRM |
| Categories | crm | crm |
| Website | Visit | Visit |
Freshsales
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| Feature | freshsales | kommo |
|---|---|---|
| Everything In Pro | ||
| Multiple Sales Pipelines | ||
| 24X5 Support | ||
| Ai Agent Add-On | ||
| Ai-Based Forecasting Insights | ||
| Ai Field Value Suggestions | ||
| Ai-Powered Contact Scoring | ||
| Ai Suggested Replies | ||
| Audit Logs | ||
| Ai Summaries & Rewriter | ||
| Built-In Phone | ||
| Ai Task Suggestions | ||
| Contact And Account Management | ||
| Ai Unanswered Questions | ||
| Custom Modules | ||
| Appointment Scheduling | ||
| Custom Reports | ||
| Automated Lead Assignment | ||
| Dedicated Account Management | ||
| Broadcasting | ||
| Custom Setup | ||
| Everything In Free | ||
| Customizable Dashboard | ||
| Everything In Growth | ||
| Data Exports & Unlimited History | ||
| Mobile App | ||
| Everything In Advanced | ||
| Sales Forecasting | ||
| Everything In Base |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Freshsales comes out ahead overall, though Kommo can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Freshsales's paid plans start at $18/mo and Kommo's start at $15/mo, so Kommo is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Freshsales offers a free tier; Kommo does not currently list one.