Detailed comparison across 10 dimensions
Gainsight and ZapScale score closely across Staquest's six weighted dimensions, with no decisive overall winner. Neither lists a free tier. ZapScale's paid plans start at $500/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | Gainsight | ZapScale |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsHealthcareSaaS & Cloud | MarketingDevelopmentHealthcare |
| Categories | marketing-toolsanalytics | customer-success |
| Website | Visit | Visit |
custom
flat
flat
custom
| Feature | gainsight | zapscale |
|---|---|---|
| Advanced Integrations | ||
| 10 Feature Usage Tracking | ||
| Custom Workflows | ||
| 2 App Integrations | ||
| Customer Communities | ||
| 3 Customer Campaigns And 2 Surveys | ||
| Customer Education (Skilljar) | ||
| 3 Years Data Retention | ||
| Customer Success Management | ||
| 90 Days Data Retention | ||
| Dedicated Support | ||
| Automated Upsell Opportunity Creation | ||
| Product Experience (Px) | ||
| Custom App Integration | ||
| Custom Kpis And Playbooks | ||
| Customer Segmentation | ||
| Dedicated Spoc | ||
| Everything In Growth | ||
| Everything In Startup | ||
| Pooled Cs | ||
| Pre - Built Kpis And Playbooks | ||
| Product Outcome Tracking | ||
| Product Usage Tracking | ||
| Unlimited Campaigns And Surveys | ||
| Unlimited Data Retention | ||
| Unlimited Feature Usage Tracking | ||
| Unlimited Integrations |
Showing 27 of 27 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Gainsight scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
