IBM Watson Assistant vs Google Dialogflow

Detailed comparison across 10 dimensions

Winner: Google Dialogflow

Google Dialogflow clearly comes out ahead of IBM Watson Assistant on Staquest's weighted six-dimension score. Both offer a free tier. IBM Watson Assistant's paid plans start at $140/mo.

Quick Overview

Overview	IBM Watson AssistantEnterprise AI chatbot platform with built-in analytics.	Google DialogflowGoogle's conversational AI platform with usage analytics.
Type	saas tool	saas tool
Company	IBM	Google
Free Tier
Has API
Open Source
Trending	Stable	Stable
Industries	DevelopmentMarketingHR & RecruitingAI & Machine Learning	DevelopmentMarketingAI & Machine Learning
Categories	ai-chatbot	ai-chatbot
Website	Visit	Visit

Dimension Scores

Winners by Dimension

Overall Winner

Google Dialogflow

IBM Watson Assistant: 5.6Google Dialogflow: 6.3(+0.6 pts)

Pricing Value

Google Dialogflow15% weight

IBM Watson Assistant

1.0

Google Dialogflow

8.0

Free Tier

IBM Watson Assistant10% weight

IBM Watson Assistant

9.5

Google Dialogflow

7.0

Scalability

IBM Watson Assistant10% weight

IBM Watson Assistant

9.4

Google Dialogflow

4.8

Integrations

Tie10% weight

IBM Watson Assistant

8.0

Google Dialogflow

8.0

Community

Tie5% weight

IBM Watson Assistant

3.1

Google Dialogflow

3.1

Open Source

Tie5% weight

IBM Watson Assistant

2.0

Google Dialogflow

2.0

Pricing Comparison

IBM Watson Assistant

Lite

Free

freemium

Up to 1,000 unique monthly active users (MAUs)
Up to 10,000 messages per month
World-class conversational AI
Webchat
Automatic scanning of existing webpages and documents
Prebuilt dialog content
+1 more

Plus

~$140/mo

usage based

Everything available in Lite
Support for phone and SMS/MMS
Enhanced analytics and data retention
Advanced integrations and increased limits for skills and dialog nodes

Enterprise

Contact sales

custom

Everything available in Plus
Enterprise-grade security and data governance
Onboarding support
Advanced activity tracking and log analysis
Scalable architecture for large deployments

Google Dialogflow

Pay-as-you-go

View pricing

usage based

Dialogflow ES and CX editions
Pay only for what you use
Production-ready quotas
Google Cloud support

Feature Comparison

Feature	ibm-watson-assistant	google-dialogflow
Advanced Activity Tracking And Log Analysis
Dialogflow Es And Cx Editions
Advanced Integrations And Increased Limits For Skills And Dialog Nodes
Google Cloud Support
Automatic Scanning Of Existing Webpages And Documents
Pay Only For What You Use
Enhanced Analytics And Data Retention
Production-Ready Quotas
Enterprise-Grade Security And Data Governance
Everything Available In Lite
Everything Available In Plus
Integration With Applications Or Databases
Onboarding Support
Prebuilt Dialog Content
Scalable Architecture For Large Deployments
Support For Phone And Sms/Mms
Up To 1,000 Unique Monthly Active Users (Maus)
Up To 10,000 Messages Per Month
Webchat
World-Class Conversational Ai

Showing 20 of 20 features

Dashes mean the feature isn't listed in our data. The tool may still support it.

Frequently asked questions

Is IBM Watson Assistant or Google Dialogflow better?

On Staquest's weighted six-dimension scoring, Google Dialogflow comes out ahead overall, though IBM Watson Assistant can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.

Does IBM Watson Assistant or Google Dialogflow have a free tier?

Both IBM Watson Assistant and Google Dialogflow offer a free tier.

Which is better for pricing value, IBM Watson Assistant or Google Dialogflow?

Google Dialogflow scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.

View IBM Watson Assistant View Google Dialogflow