Detailed comparison across 10 dimensions
Winner: Middleware
Middleware clearly comes out ahead of Grafana Cloud on Staquest's weighted six-dimension score. Both offer a free tier. Grafana Cloud's paid plans start at $19/mo.
| Overview | ||
|---|---|---|
| Type | ai tool | hybrid |
| Company | Middleware.io | Grafana Labs |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentEducation & EdTechAI & Machine LearningSaaS & Cloud | DevelopmentSaaS & Cloud |
| Categories | observability-apm | observability-apm |
| Website | Visit | Visit |
Middleware
freemium
usage based
custom
freemium
usage based
custom
| Feature | middleware | grafana-cloud |
|---|---|---|
| Everything In Free | ||
| $1 Per 1K Rum Sessions | ||
| 10K Active Series Per Month | ||
| $1 Per 5K Synthetic Checks | ||
| 13 Months Retention For Metrics | ||
| $9.99 Per 1K Browser Test Runs | ||
| 14 Days Retention For Metrics, Logs, Traces, Profiles, & K6 Performance Tests | ||
| 10 Browser Test Runs | ||
| 30 Days Retention For Logs, Traces, Profiles, & K6 Performance Tests | ||
| 14 Day Retention | ||
| 8X5 Email Support | ||
| 24X7 Support | ||
| All Grafana Cloud Services With Limited Usage | ||
| Automatic Issue Detection | ||
| Community Support | ||
| Automatic Pr Generation | ||
| Custom Retention | ||
| Bring Your Own Cloud | ||
| Deployment Flexibility (Public Cloud, Federal Cloud, Or Bring Your Own Cloud) | ||
| Community Based Support | ||
| Pay As You Go Above The Free Tier | ||
| Custom Data Retention | ||
| Premium Support | ||
| Dedicated Account Team | ||
| Dedicated Slack/Ms Teams Channel | ||
| Default 30 Day Retention | ||
| Error Solving With Opsai | ||
| Everything In Pay As You Go | ||
| Ingestion Control & Data Pipeline | ||
| Multi-Year Contract Discounts |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Middleware comes out ahead overall, though Grafana Cloud can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Both Middleware and Grafana Cloud offer a free tier.
Middleware scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
Grafana Cloud is open source. The feature comparison and dimension scores above cover the full breakdown.
