Detailed comparison across 10 dimensions
Winner: Happyfox
HappyFox clearly comes out ahead of Kayako on Staquest's weighted six-dimension score. Neither lists a free tier. Kayako's paid plans start at $79/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | HappyFox Inc. | Kayako Ltd. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | MarketingDevelopmentMedia & Entertainment |
| Categories | customer-success | social-mediacustomer-success |
| Website | Visit | Visit |
Happyfox
per user
per user
| Feature | happyfox | kayako |
|---|---|---|
| Knowledge Base | ||
| Help Center | ||
| Omnichannel Ticket Creation | ||
| Multi-Brand Messenger | ||
| Sla Management | ||
| Multilingual Chat Support | ||
| Sso (Gsuite/Saml/Azure) | ||
| Reporting | ||
| Unlimited Agents | ||
| Shared Inbox | ||
| Unlimited Tickets | ||
| Ticketing |
Showing 12 of 12 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, HappyFox comes out ahead overall, though Kayako can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
HappyFox scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
