Detailed comparison across 10 dimensions
HappyFox and Supportbench score closely across Staquest's six weighted dimensions, with no decisive overall winner. Neither lists a free tier. Supportbench's paid plans start at $40/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | HappyFox Inc. | Supportbench |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | MarketingDevelopmentHealthcare |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
per user
per user
per user
| Feature | happyfox | supportbench |
|---|---|---|
| Knowledge Base | ||
| Access To Managed Services | ||
| Omnichannel Ticket Creation | ||
| Advanced Permission | ||
| Sla Management | ||
| Csat / Nps / Ces Survey Engine | ||
| Sso (Gsuite/Saml/Azure) | ||
| Customer Healthscoring | ||
| Unlimited Agents | ||
| Customer Self-Service Portal | ||
| Unlimited Tickets | ||
| Dedicated Success Manager | ||
| Default Personal Views | ||
| Email, Chat, Ai Bot, Apis And More | ||
| Enterprise Api | ||
| Free Onboarding And Training | ||
| Intelligent Support Ai | ||
| Internal And Customer Knowledge Base | ||
| Kpi Scorecards | ||
| Live Onboarding Training | ||
| Reporting Engine | ||
| Sandbox | ||
| Single Sign-On (Sso) | ||
| Ticketing System | ||
| Unlimited Custom Roles | ||
| White Labeling |
Showing 26 of 26 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
HappyFox scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
