Detailed comparison across 10 dimensions
Winner: Yellow.ai
Yellow.ai clearly comes out ahead of Haptik on Staquest's weighted six-dimension score. Yellow.ai has a free tier; Haptik does not.
| Overview | ||
|---|---|---|
| Type | ai tool | ai tool |
| Company | Yellow.ai | Jio Haptik Technologies Limited |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingAI & Machine Learning | DevelopmentMarketingE-CommerceAI & Machine LearningSales & CRM |
| Categories | ai-customer-serviceai-chatbot | ai-chatbot |
| Website | Visit | Visit |
Yellow.ai
custom
freemium
custom
custom
| Feature | yellow-ai | haptik |
|---|---|---|
| 5,000 Monthly Bot Conversations | ||
| Analytics Dashboard | ||
| 500 Chat And Email Tickets Per Month | ||
| Api Integrations | ||
| Advanced Customization Options | ||
| Conversational Ai Platform | ||
| All Channels | ||
| Data Security And Compliance | ||
| Enhanced Configuration Options | ||
| Intelligent Virtual Assistants (Ivas) | ||
| Enterprise Controls | ||
| Omnichannel Support | ||
| Faq Module | ||
| Integration With Up To Two Channels | ||
| Productivity Tools (Canned Responses, Unified Inbox) | ||
| Three Environment Platform (Sandbox, Staging, Production) | ||
| Unlimited Agent Seats | ||
| Unlimited Bots | ||
| Unlimited Custom Integrations | ||
| Usage-Based Pricing |
Showing 20 of 20 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Yellow.ai comes out ahead overall, though Haptik can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Yellow.ai offers a free tier; Haptik does not currently list one.
