Detailed comparison across 10 dimensions
Winner: New Relic
New Relic clearly comes out ahead of Honeycomb on Staquest's weighted six-dimension score. Both offer a free tier. Honeycomb's paid plans start at $130/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Honeycomb.io | New Relic |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentAI & Machine LearningSaaS & Cloud | DevelopmentAI & Machine LearningSaaS & Cloud |
| Categories | observability-apmerror-monitoringdevops | devopserror-monitoringai-chatbot |
| Website | Visit | Visit |
New Relic
freemium
usage based
custom
freemium
usage based
usage based
custom
| Feature | honeycomb | new-relic |
|---|---|---|
| 100 Slos | ||
| 1-Hour Critical Initial Support Response Sla | ||
| 100 Triggers | ||
| 100 Gb/Month Data Ingest | ||
| 2 Service Level Objectives (Slos) | ||
| 2 Business Days Support Response Sla | ||
| 2 Triggers | ||
| 2-Hour Critical Initial Support Response Sla | ||
| 300 Triggers | ||
| 5 Full Platform Users | ||
| All Features From The Free Plan | ||
| Access To 50+ Capabilities | ||
| All Features From The Pro Plan | ||
| Automatic Logs Obfuscation | ||
| Aws Privatelink | ||
| Data Plus Eligibility | ||
| Bubbleup | ||
| Fedramp Moderate And Hipaa Eligibility | ||
| Distributed Tracing | ||
| One Free Full Platform User | ||
| Enterprise Support For Refinery | ||
| Optional Full Consumption Pricing | ||
| Enterprise-Grade Support + Onboarding | ||
| Priority Ticket Routing | ||
| Honeycomb Metrics | ||
| Saml Single Sign-On | ||
| Honeycomb Support | ||
| Ticketed Support | ||
| Opentelemetry Support | ||
| Unlimited Basic Users |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, New Relic comes out ahead overall, though Honeycomb can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Both Honeycomb and New Relic offer a free tier.
New Relic scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
