Detailed comparison across 10 dimensions
HubSpot CRM and HubSpot Customer Feedback score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $20/mo for HubSpot CRM and $15/mo for HubSpot Customer Feedback.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | HubSpot, Inc. | HubSpot |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsSales & CRM | MarketingDevelopmentSales & CRM |
| Categories | crm | customer-successcrm |
| Website | Visit | Visit |
freemium
per seat
custom
custom
per user
per user
custom
| Feature | hubspot-crm | hubspot-customer-feedback |
|---|---|---|
| Advanced Permissions | ||
| Custom Reporting | ||
| A/B Testing | ||
| Automation | ||
| Basic Crm Tools | ||
| Basic Reporting | ||
| Complex Marketing Automation | ||
| Conversation Routing | ||
| Contact Management | ||
| Customer Feedback Surveys (Nps, Csat, Ces) | ||
| Deal Pipeline Tracking | ||
| Email Templates | ||
| Enhanced Security Features | ||
| Everything In Free | ||
| Hierarchical Teams | ||
| Everything In Professional | ||
| Increased Automation Limits | ||
| Everything In Starter | ||
| Lead Scoring | ||
| Knowledge Base | ||
| Limited Access To Marketing, Sales, And Service Features | ||
| Live Chat | ||
| Predictive Lead Scoring | ||
| Meeting Scheduling | ||
| Remove Hubspot Branding | ||
| Playbooks | ||
| Robust Pipeline And Reporting Features | ||
| Service Analytics | ||
| Shared Inbox | ||
| Sla Management |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
HubSpot CRM's paid plans start at $20/mo and HubSpot Customer Feedback's start at $15/mo, so HubSpot Customer Feedback is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both HubSpot CRM and HubSpot Customer Feedback offer a free tier.
