Detailed comparison across 10 dimensions
Winner: Hubspot Smart Crm
HubSpot Smart CRM clearly comes out ahead of Microsoft Dynamics 365 on Staquest's weighted six-dimension score. HubSpot Smart CRM has a free tier; Microsoft Dynamics 365 does not. Paid plans start at $20/mo for HubSpot Smart CRM and $8/mo for Microsoft Dynamics 365.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | HubSpot, Inc. | Microsoft Corporation |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingData & AnalyticsSales & CRM | MarketingData & AnalyticsAI & Machine LearningSales & CRM |
| Categories | ai-chatbotcrm | crm |
| Website | Visit | Visit |
Hubspot Smart Crm
freemium
per seat
per seat
per seat
per user
per user
per user
custom
| Feature | hubspot-smart-crm | microsoft-dynamics-365 |
|---|---|---|
| Advanced Customization | ||
| Advanced Crm/Erp Capabilities | ||
| Advanced Data Management | ||
| Customer Relationship Management | ||
| Ai Agents | ||
| Customizable Intelligence Solutions | ||
| Calculated Properties | ||
| Enterprise-Grade Security And Sla | ||
| Contact Management | ||
| Everything In Essentials | ||
| Core Crm Capabilities | ||
| Financial Management | ||
| Custom Analytics | ||
| Human Resources Management | ||
| Data Enrichment | ||
| Light Access For Viewing Data And Performing Basic Tasks | ||
| Deal Tracking | ||
| Manufacturing | ||
| Everything In Free | ||
| Service Order Management | ||
| Everything In Professional | ||
| Supply Chain Management | ||
| Everything In Starter | ||
| Live Chat | ||
| Meeting Scheduler | ||
| Remove Hubspot Branding | ||
| Required Fields | ||
| Robust Governance | ||
| Standard Sandbox Account | ||
| Task Management |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, HubSpot Smart CRM comes out ahead overall, though Microsoft Dynamics 365 can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
HubSpot Smart CRM's paid plans start at $20/mo and Microsoft Dynamics 365's start at $8/mo, so Microsoft Dynamics 365 is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
HubSpot Smart CRM offers a free tier; Microsoft Dynamics 365 does not currently list one.
Microsoft Dynamics 365 scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
