Detailed comparison across 10 dimensions
Winner: HubSpot Smart CRM
HubSpot Smart CRM clearly comes out ahead of Salesforce Starter Suite on Staquest's weighted six-dimension score. HubSpot Smart CRM has a free tier; Salesforce Starter Suite does not. Paid plans start at $25/mo for Salesforce Starter Suite and $20/mo for HubSpot Smart CRM.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Salesforce, Inc. | HubSpot, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsAI & Machine LearningSales & CRM | MarketingData & AnalyticsSales & CRM |
| Categories | crm | ai-chatbotcrm |
| Website | Visit | Visit |
HubSpot Smart CRM
per user
per user
freemium
per seat
per seat
per seat
| Feature | salesforce-starter-suite | hubspot-smart-crm |
|---|---|---|
| Built-In Sales Flows And Lead Routing | ||
| Advanced Customization | ||
| Dynamic Email Marketing, Forms, And Analytics | ||
| Advanced Data Management | ||
| Everything In Free, Plus Assistive Ai With Employee Agent | ||
| Ai Agents | ||
| Everything In Starter Plus Enhanced, Real-Time Chat | ||
| Calculated Properties | ||
| Greater Customization, Automation+ Access To Appexchange | ||
| Contact Management | ||
| Premier Support (Add-On) | ||
| Core Crm Capabilities | ||
| Sales Quoting And Forecasting | ||
| Custom Analytics | ||
| Secure Payment Links And E-Commerce Storefront | ||
| Data Enrichment | ||
| Deal Tracking | ||
| Everything In Free | ||
| Everything In Professional | ||
| Everything In Starter | ||
| Live Chat | ||
| Meeting Scheduler | ||
| Remove Hubspot Branding | ||
| Required Fields | ||
| Robust Governance | ||
| Standard Sandbox Account | ||
| Task Management | ||
| Team Management | ||
| Team Permissions | ||
| User Impersonation |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, HubSpot Smart CRM comes out ahead overall, though Salesforce Starter Suite can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Salesforce Starter Suite's paid plans start at $25/mo and HubSpot Smart CRM's start at $20/mo, so HubSpot Smart CRM is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
HubSpot Smart CRM offers a free tier; Salesforce Starter Suite does not currently list one.
HubSpot Smart CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
