Detailed comparison across 10 dimensions
Winner: HubSpot Smart CRM
HubSpot Smart CRM clearly comes out ahead of Vtiger CRM on Staquest's weighted six-dimension score. HubSpot Smart CRM has a free tier; Vtiger CRM does not. Paid plans start at $20/mo for HubSpot Smart CRM and $12/mo for Vtiger CRM.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | HubSpot, Inc. | Vtiger Systems |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsSales & CRM | MarketingData & AnalyticsAI & Machine LearningSales & CRM |
| Categories | ai-chatbotcrm | crm |
| Website | Visit | Visit |
HubSpot Smart CRM
freemium
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per seat
per seat
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| Feature | hubspot-smart-crm | vtiger-crm |
|---|---|---|
| Advanced Customization | ||
| Advanced Help Desk Automation | ||
| Advanced Data Management | ||
| Advanced Marketing Automation | ||
| Ai Agents | ||
| Advanced Sales Automation | ||
| Calculated Properties | ||
| Ai Capabilities | ||
| Contact Management | ||
| Ai-Powered Enterprise Crm | ||
| Core Crm Capabilities | ||
| Collaboration & Live Chat | ||
| Custom Analytics | ||
| Contact Engagement Insights | ||
| Data Enrichment | ||
| Contact, Account & Lead Management | ||
| Deal Tracking | ||
| Everything In One Growth | ||
| Everything In Free | ||
| Everything In One Professional | ||
| Everything In Professional | ||
| Help Desk & Customer Portal | ||
| Everything In Starter | ||
| Internal Ticketing | ||
| Live Chat | ||
| Inventory & Invoicing | ||
| Meeting Scheduler | ||
| Marketing Campaigns | ||
| Remove Hubspot Branding | ||
| Multi-Currency Support |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, HubSpot Smart CRM comes out ahead overall, though Vtiger CRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
HubSpot Smart CRM's paid plans start at $20/mo and Vtiger CRM's start at $12/mo, so Vtiger CRM is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
HubSpot Smart CRM offers a free tier; Vtiger CRM does not currently list one.
Vtiger CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
Vtiger CRM is open source. The feature comparison and dimension scores above cover the full breakdown.
