Detailed comparison across 10 dimensions
Winner: incident.io
incident.io clearly comes out ahead of OnPage on Staquest's weighted six-dimension score. incident.io has a free tier; OnPage does not. Paid plans start at $19/mo for incident.io and $13.99/mo for OnPage.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | incident.io | OnPage Corporation |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | Development | DevelopmentHealthcare |
| Categories | observability-apmdevops | observability-apm |
| Website | Visit | Visit |
incident.io
freemium
per user
per user
custom
per user
per user
per user
| Feature | incidentio | onpage |
|---|---|---|
| A Beautiful Status Page | ||
| 24/7 Email Support | ||
| Advanced Access Control | ||
| 24/7 Live Support | ||
| Advanced Incident Management For Enterprise-Wide Deployment | ||
| Ability To Remote Wipe | ||
| Advanced Insights | ||
| Access To Onpage Apis | ||
| All-In-One Incident Management For Smaller Teams | ||
| Advanced Reporting & Analytics | ||
| Customizable Post-Incident Processes | ||
| Alert-Until-Read Notifications | ||
| Designated Customer Success Manager | ||
| All Enterprise Silver Features | ||
| Enterprise Grade Security | ||
| All Onpage Features | ||
| Essential Incident Automation | ||
| Android/Ios Push Notications | ||
| Live Phone Support | ||
| Attachments | ||
| Multi-Team On-Call And Alerting | ||
| Company-Wide Communication | ||
| Multiple Environments | ||
| Customize Data Access | ||
| Powerful End-To-End Incident Management For Growing Teams | ||
| Daily, Weekly, Monthly & Yearly Analytics | ||
| Private Incidents And Policies | ||
| Dedicated Customer Success | ||
| Single Team On-Call | ||
| Dedicated Line |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, incident.io comes out ahead overall, though OnPage can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
incident.io's paid plans start at $19/mo and OnPage's start at $13.99/mo, so OnPage is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
incident.io offers a free tier; OnPage does not currently list one.
OnPage scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
