Detailed comparison across 10 dimensions
Winner: Incidentio
incident.io clearly comes out ahead of Tines on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $19/mo for incident.io and $500/mo for Tines.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | incident.io | Tines |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | Development | DevelopmentCybersecurity & InfoSec |
| Categories | observability-apmdevops | security-tools |
| Website | Visit | Visit |
Incidentio
freemium
per user
per user
custom
freemium
flat
custom
custom
| Feature | incidentio | tines |
|---|---|---|
| A Beautiful Status Page | ||
| 1M Monthly Events | ||
| Advanced Access Control | ||
| 2,500 Ai Run-Time Credits | ||
| Advanced Incident Management For Enterprise-Wide Deployment | ||
| 7 Days Event Retention | ||
| Advanced Insights | ||
| Access To Support And Training | ||
| All-In-One Incident Management For Smaller Teams | ||
| Dedicated Tines Resources | ||
| Customizable Post-Incident Processes | ||
| Enterprise Tenant Management | ||
| Designated Customer Success Manager | ||
| Everything In Business | ||
| Enterprise Grade Security | ||
| Everything In Community | ||
| Essential Incident Automation | ||
| Everything In Starter | ||
| Live Phone Support | ||
| Extended Product Capabilities | ||
| Multi-Team On-Call And Alerting | ||
| Extended Product Capacity | ||
| Multiple Environments | ||
| Flexible Billing | ||
| Powerful End-To-End Incident Management For Growing Teams | ||
| Flexible Hosting Options | ||
| Private Incidents And Policies | ||
| Increased Capacity | ||
| Single Team On-Call | ||
| Multiple Teams |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, incident.io comes out ahead overall, though Tines can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
incident.io's paid plans start at $19/mo and Tines's start at $500/mo, so incident.io is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both incident.io and Tines offer a free tier.
incident.io scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
