Detailed comparison across 10 dimensions
Intercom Fin and Kommunicate score closely across Staquest's six weighted dimensions, with no decisive overall winner. Neither lists a free tier. Paid plans start at $0.99/mo for Intercom Fin and $40/mo for Kommunicate.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | Intercom | Kommunicate |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentMarketingAI & Machine Learning | DevelopmentMarketing |
| Categories | ai-chatbot | ai-chatbot |
| Website | Visit | Visit |
usage based
per seat
usage based
usage based
per seat
per seat
custom
| Feature | intercom-fin | kommunicate |
|---|---|---|
| Ai Recommendations | ||
| 1 Ai Agent Included | ||
| Ai Topics | ||
| 1 Team Member Included | ||
| Configurable Inbox And Ticketing System | ||
| 1-Year Chat History | ||
| Custom Ai Scorecards | ||
| 2 Ai Agents Included | ||
| Customizable Tone And Answer Length | ||
| 3 Team Members Included | ||
| Cx Score | ||
| 3-Month Chat History | ||
| Email, Live Chat, Phone, Sms, And More | ||
| Advanced Analytics & Insights | ||
| Every Fin Ai Agent Feature | ||
| Agent Assist | ||
| Expert Training And Onboarding | ||
| Ai Email Automation | ||
| Faster Time To Resolution | ||
| Ai Summary | ||
| Handles Tickets, Cases, Emails, Live Chat, Whatsapp, Sms, And More | ||
| Api & Webhooks Access | ||
| Instant Advice, Insights, And Answers For Agents | ||
| Auto-Resolve Tickets | ||
| Monitors | ||
| Campaign Messaging | ||
| Provide Global Support With Ai-Translations | ||
| Channels: Web, Mobile Apps, Whatsapp, Telegram, Instagram | ||
| Public Help Center And Knowledge Hub | ||
| Custom Features & Integrations |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Intercom Fin's paid plans start at $0.99/mo and Kommunicate's start at $40/mo, so Intercom Fin is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Intercom Fin scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
