Detailed comparison across 10 dimensions
Intercom Fin and Tidio score closely across Staquest's six weighted dimensions, with no decisive overall winner. Neither lists a free tier. Paid plans start at $0.99/mo for Intercom Fin and $24.17/mo for Tidio.
| Overview | ||
|---|---|---|
| Type | saas tool | ai tool |
| Company | Intercom | Tidio |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentMarketingAI & Machine Learning | MarketingAI & Machine LearningE-Commerce |
| Categories | ai-chatbot | ai-customer-serviceai-chatbot |
| Website | Visit | Visit |
usage based
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usage based
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custom
| Feature | intercom-fin | tidio |
|---|---|---|
| Ai Recommendations | ||
| 100 Flows Visitors Reached | ||
| Ai Topics | ||
| 50 Lyro Ai Agent Conversations (One-Off) | ||
| Configurable Inbox And Ticketing System | ||
| Advanced Analytics | ||
| Custom Ai Scorecards | ||
| Advanced Copilot | ||
| Customizable Tone And Answer Length | ||
| Ai Insights & Csat | ||
| Cx Score | ||
| Automatic Chat Assignment | ||
| Email, Live Chat, Phone, Sms, And More | ||
| Automatic Reply | ||
| Every Fin Ai Agent Feature | ||
| Basic Analytics | ||
| Expert Training And Onboarding | ||
| Compliance | ||
| Faster Time To Resolution | ||
| Custom Analytics | ||
| Handles Tickets, Cases, Emails, Live Chat, Whatsapp, Sms, And More | ||
| Custom Branding | ||
| Instant Advice, Insights, And Answers For Agents | ||
| Custom Limits | ||
| Monitors | ||
| Custom Number Of Seats | ||
| Provide Global Support With Ai-Translations | ||
| Dedicated Success Manager | ||
| Public Help Center And Knowledge Hub | ||
| Departments |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Intercom Fin's paid plans start at $0.99/mo and Tidio's start at $24.17/mo, so Intercom Fin is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
