Invoca vs Observeai

Detailed comparison across 10 dimensions

Winner: Invoca

Invoca clearly comes out ahead of Observe.AI on Staquest's weighted six-dimension score. Neither lists a free tier.

Quick Overview

Overview	InvocaAI-powered call tracking and analytics for marketers.	Observe.AIConversation intelligence for contact center QA and coaching.
Type	saas tool	saas tool
Company	Invoca	Observe.AI
Free Tier
Has API
Open Source
Learning Curve	-	-
Integration	-	-
Trending	Stable	Stable
GitHub Stars	-	-
Industries	MarketingDevelopmentAI & Machine Learning	-
Categories	analyticsai-voice	-
Website	Visit	Visit

Dimension Scores

Winners by Dimension

Overall Winner

Invoca

Invoca: 5.3Observeai: 4.3(+10.5 pts)

Pricing Value

Invoca15% weight

Invoca

8.0

Observeai

5.0

Features

Tie15% weight

Invoca

3.0

Observeai

3.0

Free Tier

Tie10% weight

Invoca

2.0

Observeai

2.0

Ease of Use

Tie10% weight

Invoca

5.0

Observeai

5.0

Scalability

Invoca10% weight

Invoca

10.0

Observeai

4.0

Integrations

Tie10% weight

Invoca

8.0

Observeai

8.0

API Quality

Tie10% weight

Invoca

6.0

Observeai

6.0

Momentum

Tie10% weight

Invoca

3.0

Observeai

3.0

Community

Tie5% weight

Invoca

3.0

Observeai

3.0

Open Source

Tie5% weight

Invoca

2.0

Observeai

2.0

Pricing Comparison

Invoca

Pro

View pricing

custom

Track inbound calls with dynamic numbers
Record calls and build custom IVRs
Import offline conversions and revenue
Optimize ad campaigns with no-code integrations
Integrate using APIs and webhooks
Detect unanswered calls and voicemails
+1 more

Enterprise

Contact sales

View pricing

custom

Includes everything from Pro
12,000–120,000 annual local or toll-free numbers
50 custom Signals
Enhanced digital data capture
Additional digital and social advertising integrations
Advanced IVR features
+3 more

Elite

Contact sales

View pricing

custom

Includes everything from Enterprise
18,000–250,000 annual local or toll-free numbers
100 custom Signals
PreSense
Intelligent data-driven call routing
SIP integration
+2 more

Performance Professional

View pricing

custom

6,000 annual local or toll-free numbers
5 custom Signals
Call tracking with dynamic numbers
Call recording
Custom IVR building
Offline conversion/revenue imports
+4 more

Observe.AI

No pricing data available.

Frequently asked questions

Is Invoca or Observe.AI better?

On Staquest's weighted six-dimension scoring, Invoca comes out ahead overall, though Observe.AI can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.

Which is better for pricing value, Invoca or Observe.AI?

Invoca scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.

View Invoca View Observeai