Detailed comparison across 10 dimensions
Winner: ServiceNow Cloud Observability
ServiceNow Cloud Observability clearly comes out ahead of Kentik on Staquest's weighted six-dimension score. Kentik has a free tier; ServiceNow Cloud Observability does not. Kentik's paid plans start at $2000/mo.
| Overview | ||
|---|---|---|
| Type | ai tool | saas tool |
| Company | Kentik Technologies, Inc. | ServiceNow |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentAI & Machine LearningSaaS & Cloud | DevelopmentSaaS & Cloud |
| Categories | observability-apm | observability-apm |
| Website | Visit | Visit |
ServiceNow Cloud Observability
flat
custom
custom
| Feature | kentik | servicenow-cloud-observability |
|---|---|---|
| 30 Day Trial | ||
| Cloud-Native Application Support | ||
| Kentik Cloud | ||
| Customized Enterprise Solutions | ||
| Kentik Core | ||
| Real-Time Monitoring | ||
| Kentik Edge | ||
| Unified Metrics, Logs, And Traces | ||
| Kentik Nms | ||
| Kentik Protect | ||
| Kentik Synthetics |
Showing 11 of 11 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, ServiceNow Cloud Observability comes out ahead overall, though Kentik can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Kentik offers a free tier; ServiceNow Cloud Observability does not currently list one.
ServiceNow Cloud Observability scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
