Detailed comparison across 10 dimensions
Winner: Rocket.Chat
Rocket.Chat clearly comes out ahead of Kommunicate on Staquest's weighted six-dimension score. Rocket.Chat has a free tier; Kommunicate does not. Kommunicate's paid plans start at $40/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Kommunicate | Rocket.Chat Technologies Corp. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentMarketing | MarketingDevelopment |
| Categories | ai-chatbot | customer-successcollaboration |
| Website | Visit | Visit |
Rocket.Chat
per seat
per seat
custom
freemium
| Feature | kommunicate | rocketchat |
|---|---|---|
| 1 Ai Agent Included | ||
| Audio & Video Messages | ||
| 1 Team Member Included | ||
| Channel Governance | ||
| 1-Year Chat History | ||
| Hierarchical Conversations | ||
| 2 Ai Agents Included | ||
| Launchpad Deployment | ||
| 3 Team Members Included | ||
| Localized Interface (64 Languages) | ||
| 3-Month Chat History | ||
| Meeting Notifications & Calendar Visibility | ||
| Advanced Analytics & Insights | ||
| Message Formatting & Editing | ||
| Agent Assist | ||
| Multimedia & File Sharing | ||
| Ai Email Automation | ||
| One Workspace Per Organization | ||
| Ai Summary | ||
| Read Receipts | ||
| Api & Webhooks Access | ||
| Searchable Message History | ||
| Auto-Resolve Tickets | ||
| Self-Managed Hosting | ||
| Campaign Messaging | ||
| Threaded Discussions | ||
| Channels: Web, Mobile Apps, Whatsapp, Telegram, Instagram | ||
| Video Conferencing Integrations | ||
| Custom Features & Integrations | ||
| Custom Number Of Ai Agents & Seats |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Rocket.Chat comes out ahead overall, though Kommunicate can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Rocket.Chat offers a free tier; Kommunicate does not currently list one.
Rocket.Chat is open source. The feature comparison and dimension scores above cover the full breakdown.
